Vintage clothing is pre-worn and sometimes shows signs of wear. We thoroughly inspect each item and then report, if applicable, the details of wear & tear in the description. We do our best to note flaws but may overlook small things from time to time.
Please contact us at firstname.lastname@example.org if you have a concern, whichever it may be, about your purchase.
Measurements are taken while garments are lying flat. All measurements are in inches. The best way to see if something will fit you is by comparing the measurements to something similarly shaped that you already own. Please read measurements carefully. We do not accept returns for items that do not fit.
Please be aware there may be some color variations between the actual items and the photos. We use both studio and natural lighting to try and showcase the color of the item in the best way possible. However, considering the screen items are viewed on, the color may vary. Some items are dry cleaned or washed before sale but we always recommend our customers to wash or dry clean before wearing them. If you have a request about the maintenance of any item, do not hesitate to write to us.
RETURN & EXCHANGE
Any returned merchandise will only be eligible for a store credit OR an exchange. In the following case, send an email within 72 hours of receiving your garment(s). Please specify order number, style, and size of the article(s) you would like to send back.
Goods must be returned in the same condition as received and must be returned via trackable delivery. Once received here, the item will undergo a quality control check to ensure it has not been worn/used. Any product that has been purchased at a discounted, sale or clearance price is not eligible for a return (store credit OR exchange).
Make sure you have contacted Niche Vintage before returning any items as we will only accept them if they have been pre-authorized. Niche Vintage isn't responsible for return shipping fees.
REFUNDS WILL ONLY BE ALLOWED for items that have been grossly misrepresented. No other circumstance will be considered for a refund.
At Niche Vintage we want you to be ever so satisfied with your purchase, please don't hesitate to contact us if you have any concerns with your order.
All items will be shipped within 3 business days by parcel post, which is trackable. Your order will be shipped from the Niche office located in Quebec city.
If a delay is caused by courier services or customs Niche Vintage can’t be held responsible.
Please be aware that every country has different custom laws. International orders may incur charges upon delivery. All of these charges are responsibility of the recipient and we recommend that you check these charges prior to placing your order.
Pickup in store (Quebec city only)
L'adresse pour récupérer votre commande est le 539, rue St-Joseph Est, au magasin de chaussures John Fluevog. Il est également possible de récupérer votre commande directement à l'atelier Niche situé à la Cartonnerie, au 485 boulevard Langelier, communiquez avec nous pour cette option.
SECURITY & PRIVACY
The safety of your information is really important to us. Any personal information given will be protected and will not be disclosed to any third parties. We may use your contact information in case of promotions, events or sales. If you wish not be contacted, simply let us know via email.